Support

We read every message. Write in Arabic or English.

Write to us

Write to the Sahrat team through the contact form and tell us your display name in the game.

Contact us

Someone is rude or cheating at my table

Tap their name at the table, then Report or Block. A blocked player cannot chat with you or be matched with you again. Reports reach our team with what was written.

A purchase did not arrive

Gems usually arrive within a minute. If not, open the shop and tap Restore purchases. Refunds are handled by the App Store or Google Play.

I ran out of table coins

When you are low you can claim a free top-up once a day. Table coins are never sold.

I want to change my flag

Your flag can be changed 90 days after you last chose it.

I want to delete my account

In the app: Settings, Delete account. Or use the deletion page on this site.